Acer will stop making cheap crap, but keep selling netbooks. Discuss. — Engadget

Acer VP: ‘We’re never gonna give netbooks up, let them down, run around and desert them’ | Engadget

My Comments

These articles had outlined the way the development of portable computers has become and the way Acer has stood on with the netbook computer even though other companies are dumping this product class and focusing on ultrabooks and tablets. This has been emphasised with their classy Aspire One series of netbooks which also use Android as an alternative operating system. Here they have worked on this product class and refined it so that it isn’t an ordinary product anymore.

On the other hand, Windows 8 and its “Metro” touchscreen user interface may legitimise the convertible notebook form factor where the notebook has a touchscreen on a swivel so it can be turned in to a tablet, an example of which is the Fujitsu TH550M which I reviewed previously. If Acer had developed a convertible netbook that had the touchscreen and ran Windows 8, they could create a perfect “bridge” product.

This is where one could benefit from a proper keyboard for text entry wile having a 10” touchscreen like all the good tablets have. It is in a similar way to how camera manufacturers have established the “bridge” cameras which could work as point-and-shoot cameras but had increased levels of configurability for advanced photographers, with some such cameras being able to work with accessory lenses or flashguns.

Sony Hopes To Debut “A New Form Of Television” | TechCrunch

My Comments

Here, Sony is raising an issue about entering TV’s new direction. This includes coping with the current marketplace dimension

In the article, Sony’s CEO, Howard Stringer was underlining the ability for his company to be able to ride through rough times and smooth times. He cited the fact that the TV industry was going through a rough time due to economic crisis with customers preferring to buy budget brands or smaller sets if they were in the market for a TV. As I have mentioned before in this site, TVs do have a long service life and are typically “pushed down” when a newer and better set is acquired.

But I would affirm that the video peripherals matter as much as TVs when it comes to developing a video platform. Here, one could replace a DVD player with a Blu-Ray player that supports an interactive-TV platform. Similarly, Sony has integrated their interactive-TV platform in to the PlayStation 3 games console through the use of firmware upgrades.

It would also include the idea of using “other screens” such as the computer, smartphone or tablet as complementary or competing display surfaces. Personally I would see the other screens being able to work in both roles such as personal viewing of video material during a long train ride or finding supporting information on the TV show you are watching on the big screen.

Sony are also in a position to use open standards to build out their video platform rather than reinvent the wheel which they previously have done. This is accomplished through their support for DLNA home media networks and their implementation of Android in their tablet and smartphone devices. Even the VAIO computers work on the Windows desktop operating systems; and they were trialling the Google TV platform in the TV and Blu-Ray player form factor.

But they have contributed to other efforts through the supply of subsystems to technology manufacturers on an OEM basis. Initial examples of this included the supply of colour Trinitron CRTs to Apple for their Macintosh colour monitors to the current supply of LCD screens to other TV manufacturers and even the camera subsystem in the iPhone 4S.

What do you really do if you are trying to establish an integrated video-services platform that uses the many screens that the customer has? Do you need to make it highly-integrated in the way Apple has done or build a platform that can be worked across other devices and designs offered by other manufacturers.

In some ways it depends on the kind of customer you are targeting. Some concepts like what Apple offers would appeal to those who are sold on brand alone whereas other concepts would appeal more to those customers who “know what they are after”.

Alastair MacGibbon - Centre For Internet Safety (University of Camberra)

I have been invited to do an interview with Alastair MacGibbon of Centre For Internet Safety (University Of Canberra) and Brahman Thiyagalingham of SAI Global who is involved in auditing computing service providers for data security compliance.

This interview and the presentation delivered by Alastair which I attended subsequently is about the issue of data security in the cloud-driven “computing-as-a-service” world of information technology.

Cloud based computing

We often hear the term “cloud computing” being used to describe newer outsourced computing setups, especially those which use multiple data centers and servers. But, for the context of this interview, we use this term to cover all “computing-as-a-service” models that are in place.

Brahman Thyagalingham - SAI Global

These “cloud-based computing” setups are in use by every consumer and business owner or manager as they go through their online and offline lives. Examples of these include client-based and Web-based email services, the Social Web (Facebook, Twitter, etc), photo-sharing services and online-gaming services. But it also encompasses systems that are part of our everyday lives like payment for goods and services; the use of public transport including air travel; as well as private and public medical services.

This is an increasing trend as an increasing number of companies offer information solutions for our work or play life that are dependent on some form of “computing-as-a-service” backend. It also encompasses building control, security and energy management; as well as telehealth with these services offered through the use of outsourced backend servers.

Factors concerning cloud-based computing and data security

Risks to data

There are many risks that can affect data in cloud-based computing and other “computing-as-a-service” setups.

Data theft

The most obvious and highly-publicised risk is threats to data security. This can come in the form of the computing infrastructure being hacked including malware attacks on client or other computers in the infrastructure to social-engineering attacks on the service’s participants.

A clear example of this were the recent attacks on Sony’s online gaming systems like the PlayStation Network. Here, there was a successful break-in in April which caused Sony to shut down the PlayStation Network and Qriocity for a month. Then, a break-in attempt on many of the PlayStation Network accounts had taken place this week ending 13 October 2011.

The attack on data isn’t just by lonely script kiddies anymore. It is being performed by organised crime; competitors engaging in industrial espionage and nation states engaging in economic or political espionage. The data that is being stolen is identities of end-users; personal and business financial data; and business intellectual property like customer information, the “secret sauce” and details about the brand and image.

Other risks

Other situations can occur that compromise the integrity of the data, For example, a computing service provider could become insolvent or change ownership. This can affect the continuity of the computing service and the availability of the data on the systems. It also can affect who owns the actual data held in these systems.

Another situation can occur if there is a system or network breakdown or drop in performance. This may be caused by a security breach; but can be caused by ageing hardware and software or, as I have seen more recently, an oversubscribed service where there is more demand than the service can handle. I have mentioned this latest scenario in HomeNetworking01.info in relation to Web-based email providers like Gmail becoming oversubscribed and performing too slowly for their users.

Common rhetoric delivered to end-users of computing services

The industry focuses the responsibility of data security for these services on to the end-users of the services.

Typically the mantra is to keep software on end computers (including firmware on dedicated devices) up-to-date; develop good password habits by using strong passwords that are regularly changed and not visible to others; and make backup copies of the data.

New trends brought on by the Social Web

But there are factors that are being undone by the use of the Social Web. One is the use of password-reset questions and procedures that are based on factors known to the end user. Here, the factors can be disclosed by crawling data left available on social-networking sites, blogs and similar services.

Similarly, consumer sites like forums, and comment trees are implementing single-sign-on setups that use credential pools hosted by other services popular to consumers; namely Google, Facebook and Windows Live. This also extends to “account-tying” by popular services so that you are logged on to one service if you are logged on to another. These can create a weaker security environment and aren’t valued by companies like banks which hold high-stakes data.

The new direction

As well, it has been previously very easy for a service provider to absolve themselves of the responsibility they have to their users and the data they create. This has been through the use of complex legalese in their service agreements that users have to assent to before they sign up to the service.

Now the weight for data security is now being placed primarily on the service providers who offer these services to the end users rather than the end users themselves. Even if the service provider is providing technology to facilitate another organisation’s operations, they will have to be responsible for that organisation’s data and the data stream created by the organisation’s customers.

Handling a data break-in or similar incident

Common procedures taken by service providers

A typical procedure in handling a compromised user account is that the account is locked down by the service provider. The user is then forced to set a new password for that account. In the case of banking and other cards that are compromised, the compromised account cards would be voided sot that retailers or ATMs seize them and the customer would be issued with a new card and have to determine a new PIN.

The question that was raised in the interview and presentation today is what was placed at risk during the recent Sony break-ins. The typical report was that the customers’ login credentials were compromised, with some doubtful talk about the customers’ credit-card and stored-value-wallet data being at risk.

Inconsistent data-protection laws

One issue that was raised today was inconsistent data-protection laws that were in place across the globe. An example of this is Australia – the “She’ll Be Right” nation. Compared to the USA and the UK, Australians don’t benefit from data-protection laws that require data-compromise disclosure.

What is needed in a robust data-compromise-disclosure law or regulation is for data-security incidents to the disclosed properly and promptly to the law-enforcement authorities and the end-users.

This should cover what data was affected, which end-users were placed at risk by the security breach, when the incident took place and where it took place

International issues

We also raised the issue of what happens if the situation crosses national borders. Here nations would have to set out practices in handling these incidents.

It may be an issue that has to evolved in the similar way that other factors of international law like extradition, international child-custody/access, and money-laundering have evolved.

Use of industry standards

Customers place trust in brands associated with products and services. The example that we were talking about with the Sony data breach was the Sony name has been well-respected for audio-visual electronics since the 1960s. As well, the PlayStation name was a brand of respect associated with a highly-innovative electronic gaming experience. But these names were compromised in the recent security incidents.

There is a demand for standards that prove the ability for a computing service provider to provide a stable proper secure computing service. Analogies that we raised were those standards that were in place to assure the provision of safe goods like those concerning vehicle parts like windscreens or those affecting the fire-safety rating of the upholstered furniture and soft-furnishings in the hotel that we were in during the afternoon.

Examples of these are the nationally-recognised standards bodies like Standards Australia, British Standards Institute and Underwriters Laboratories. As well there have been internationally-recognised standards bodies like the International Standards Organisation; and industry-driven standards groups like DLNA.

The standards we were focusing on today were the ISO 27001 which covers information security and the ISO 20000 which covers IT service management.

Regulation of standards

Here, the government regulators need to “have teeth” when it comes to assuring proper compliance. This includes the ability to issue severe fines against companies who aren’t handling the data breaches responsibly as well as mitigation of these fines for companies who had an incident but had audited compliance to the standards. This would be demonstrated with evidence of compliant workflow through their procedures, especially through the data incident.

As well, Brahmin had underscored the need for regular auditing of “computing as a service” providers so they can prove to customers and end users that they have procedures in place to deal with data incidents.

I would augment this with the use of a customer-recognisable distinct “Trusted Computing Service Provider” logo that can only be used if the company is compliant the the standards in their processes. The logo would be promoted with a customer-facing advertising campaign that promotes the virtues of buying serviced computing from a compliant provider. This would be the “computing-as-a-service” equivalent of the classic “Good Housekeeping Seal” that was used for food and kitchen equipment in the USA,

Conclusion

What I have taken from this event is that the effort for maintaining a secure computing service is now moving away from the customer who uses the service towards the provider who provides the service. As well, there is a requirement to establish and enforce industry-recognised standards concerning the provision of these services.

Matthew Hare replied to my email offering to do a short Skype-based telephone interview rather than an email interview. This allowed him and I to talk more freely about the Hambleton and Lyddington rollouts which I have been covering in HomeNetworking01.info .

Real interest in rural-broadband improvements

There are the usual naysayers who would doubt that country-village residents would not need real broadband, and I have heard these arguments through the planning and execution of Australia’s National Broadband Network.

But what Matthew had told me through this interview would prove them wrong. In the Lyddington VDSL-based fibre-to-the-cabinet rollout, a third of the village had become paying subscribers to this service at the time of publication. In the Hambleton fibre-to-the-premises rollout, two-thirds of that village had “pre-contracted” to that service. This means that they had signed agreements to have the service installed and commissioned on their premises and have paid deposits towards its provision.

Satisfying the business reality

Both towns have hospitality businesses, in the form of hotels, pubs and restaurants that need real broadband. For example, Matthew cited a large “country-house” hotel in Hambleton that appeals to business traffic and this hotel would be on a better footing with this market if they can provide Wi-Fi Internet service to their guests. Similarly, these businesses would benefit from improved innovative cloud-based software that would require a proper Internet connection.

As well, most of the households in these villages do some sort of income-generating work from their homes. This can be in the form of telecommuting to one’s employer or simply running a business from home.

The reality of a proper Internet service for business was demonstrated through the Skype call session with Matthew. Here, the Skype session died during the interview and when he came back on, he told me that the fault occurred at his end. He mentioned that he was working from home at another village that had the second-rate Internet service and affirmed the need for a proper broadband service that can handle the traffic and allow you to be competitive in business.

A commercial effort in a competitive market

Matthew also underlined the fact that this activity is a proper commercial venture rather than the philanthropic effort that besets most other rural-broadband efforts. He also highlighted that there were other rural-broadband improvements occurring around the UK, including the BT Openreach deployments. and this wasn’t the only one to think of.

But what I would see is that an Internet market that is operating under a government-assured pro-consumer pro-competition business mandate is a breeding ground for service improvement, especially when it comes to rural Internet service.

Conclusion

From what Matthew Hare had said to me through the Skype telephone interview, there is a real and probable reason why the countryside shouldn’t miss out on the broadband Internet that city dwellers take for granted.

Steve Jobs resigns as Apple Chief Executive | SmartCompany.com.au

Steve Jobs steps down from Apple | CNet

Steve Jobs quits as Apple CEO | The Age (Australia)

My comments

There has been a lot of press about Steve Jobs intending to resign from Apple’s chief-executive position due to ill health. Now it had to happen that he is resigning. He is still able to maintain his position in Apple’s board of directors, both as a director and as the chairman of the board.

I see it as something that had to happen for another of personal-computing’s “old dogs”. These are the people who had founded companies that had been very instrumental to the development and marketing of commercially-viable personal computers. A few years ago, Bill Gates had resigned from Microsoft which he had founded.

This is more about a “change of the guard” at the top of these “pillar companies” as the technology behind these computers leads to highly-capable equipment for the home and business. This includes affordable mobile tablet computers that are operated by one’s touch and the smartphone which becomes a “jack of all trades”, working as a phone, personal stereo, handheld email terminal, handheld Web browser and more.

It is so easy to cast doubt over a company once a figurehead relinquishes the reins but I have seem may companies keep their same spirit alive and continue demonstrating their prowess at their core competencies.

As well, even though people may criticise him for how he manages the iTunes App Store and the Apple platforms, as in keeping them closed, Steve Jobs and Apple are in essence milestones to the connected lifestyle.

Your BMW wants email; the Merc wants Netflix | ITworld

HomePlug GP Networking Specification | The Tech Journal

My comments

The HomePlug Powerline Alliance have cemented the “Green PHY” standard for energy-efficient powerline networking and energy management in stone,

Now the major German vehicle builders have defined a power connection standard to connect their electric or plug-in-hybrid vehicles to the mains power supply for charging. This includes using these HomePlug standards for transferring required data between the vehicle and the host power supply for charging-process control, metering and other similar applications.

The core benefit is to achieve a successful level playing field for connecting these vehicles to the “smart grid” for overnight and rapid charging. This also includes particular requirements like costing of energy used by “guest vehicles”, road-tax implications as well as grid integration such as off-peak charging or vehicle-to-grid setups for offsetting energy peaks.

This also facilitates IP linking to the Internet service via this connection thus allowing for some possibilities beyond the “obvious Internet applications”. One application I have often thought of in this context is the ability to integrate the vehicle’s infotainment system in to the home network.

Here, it could lead to synchronisation of maps, contact lists and media files between the home network and the vehicle or the ability to simply benefit from the data held on the vehicle’s infotainment system in the home network. This would be the networked equivalent of bringing a tape or CD that was in the vehicle’s glovebox or sound system in to your home so you can play it on your music system there.

At least there is an attempt to achieve a level playing field across the vehicle industry to support electric vehicles while catering for flexible setups.

Smart TV – why are Blu-ray players second-class citizens?

My comments

I agree with the principal argument that this article had put forward concerning the availability of the “smart-TV functionality” in video peripherals like Blu-Ray players or network-media adaptors. There is due to a reality that most of the consumer-electronics industry has been missing concerning how people have purchased and owned TV sets; something I, like most of you, have seen for myself.

The reality with TV purchasing and ownership

Since the 1970s, the typical colour television set has been able to enjoy a very long and reliable service life, thanks to transistorisation. This had been underscored with the gradual introduction of electronic tuner subsystems that were more reliable than older mechanical tuner systems like the old “click-click-click” tuning knobs that were common in most markets or the “push to select, twist to tune” button arrays common on TV sets sold in the UK in the 1960s.

This long service life then allowed for a “push-down” upgrade path to exist in a similar manner to what happens with the household refrigerator. Here, one could buy a nicer newer fridge and place it in the kitchen while the older fridge that it was to replace could go in the garage or laundry and act as extra cold storage space for food and drink, such as the typical “beer fridge”. In the case of the TV, this would mean that one would buy a newer better TV, most likely with a larger screen and place it in the main lounge area. Then the original set which was to be replaced by the new set typically ended up in another room like a secondary lounge area or a bedroom or even in a holiday house.

Usually the only reason most households would scrap a TV set would be if it failed beyond repair or was damaged, Even if a set was surplus to one’s needs, it would be pushed off to another household that could benefit.

Some people may think that this practice has stopped with the arrival of the LCD or plasma flatscreen TV, but it still goes on.

Not all TVs are likely to be “smart TVs”

Not all manufacturers are likely to offer network-enabled TVs in their product cycle. This may be due to a focus on picture quality or the ability to build lower-end products to a popular price point.

It also includes sets like TV-DVD combo units or small-size models that are offered at bargain-basement prices. As well, home-theatre enthusiasts will be interested in buying the latest projector rather than the latest “smart TV”.

Addition of extra functionality to existing televisions with video peripheral devices

The consumer-electronics industry has had success with extending the useability of existing television receivers through the use of well-equipped multi-function video peripherals.

The video recorder as a TV-enablement device

The best example of a device enabling older and cheaper TV sets was the video cassette recorder as it evolved through the 1980s. This wasn’t just in the form of recording of TV shows and playback of content held on videocassettes.

It was in the form of improved television viewing due to the TV tuners integrated in these devices. By model-year 1981 in all markets, the typical video recorder was equipped with a reliable electronic TV tuner. As well, all VHS and Betamax video recorders that implemented logic-control tape transports also implemented a “source-monitor” function when the machine wasn’t playing tapes. This would typically have the currently-selected channel on the machine’s tuner available at the machine’s output jacks including the RF output channel that the TV was tuned to.

Here, this setup gave the old TVs a new lease of life by providing them with a highly-reliable TV signal from the VCR’s tuner. In some cases, users could tune to more broadcasts than what was available on the TV set. Examples of this included cable channels received on an older “non-cable” TV in the USA or Germany; channels broadcasting on the UHF band through a mid-70s VHF-only TV in Australia and New Zealand; or access to Channel 4 on a “4-button” TV in the UK due to more channel spaces.

The ability to change channels using the video recorder’s remote control also allowed a person who had a cheaper or older TV to change channels from the comfort of their armchair, something they couldn’t previously do with those sets.

Similarly, some households would run a connection from the video recorder’s AUDIO OUT to their hi-fi system’s amplifier and have TV sound through their better-sounding hi-fi speakers. This was exploited more with stereo video recorders, especially those units that had a stereo TV tuner integrated in them, a feature that gradually appeared as TV broadcasters started to transmit in stereo sound through the 80s and 90s.

How the Blu-Ray player is able to do this

The typical well-bred Blu-Ray Disc player has the ability to connect to the home network via Ethernet or, in some cases, Wi-Fi wireless. This is typically to support “BD-Live” functionality where a user can download and view extra content held on a Blu-Ray Disc’s publisher’s servers in addition to viewing content held on the disc. As well, the Blu-Ray Disc player can connect to ordinary TV sets as well as the HDMI-equipped flat-screen TVs that are currently in circulation.

Some of the Blu-Ray players, especially recent Samsung, Sony and LG models can also pull down media from the DLNA Home Media Network and show it on these TVs. As well, some manufacturers are rolling out some Internet-ended services to these players.

In the same way as the video recorder was able to extend the functionality of the cheaper or older TV set by offering extended tuner coverage, remote control or access to better sound, the Blu-Ray player or network media adaptor could open the world of Internet–ended entertainment to these sets.

What the industry should do

The industry could work towards achieving similar interactive functionality for the network-enabled video peripherals as the network-enabled TVs. They could achieve this through the establishment of a “platform design” with similar applications and capabilities across a consumer-video product lineup. It is infact what Sony is doing for their consumer-video products at the moment with very little difference in interactive-service lineup between their TVs and their Blu-Ray players.

Here, the interactive-TV software is consistent across the whole lineup of TVs, Blu-Ray players, Blu-Ray-equipped home-theatre systems and other video peripherals. The manufacturer may vary the software according to the device’s function by omitting functions relating to particular hardware requirements like screens, optical drives or broadcast tuners in order to make it relevant to the device class. Of course, there could be support for user-attached peripheral devices like USB Webcams, Bluetooth-enabled mobile phones, UPnP-compliant printers and the like to extend functionality for particular software applications like video-conferencing.

The software may be fully revised every few years to build in new functionality and accommodate better hardware. It may also be a chance to improve the operation experience for the software concerned. Yet this could maintain the branding and skinning that the manufacturer and software partners do desire.

Conclusion

There is a different reality that exists when buying TV equipment and this function should be supported equally in video peripheral equipment like Blu-Ray players and network media adaptors as in TV sets.

BBC News – IBM at 100: From typewriters to the cloud

My Comments

When International Business Machines (IBM) had come on to the scene as an office technology company, there weren’t many technologies around that made office life more productive. Now this company has built up a steady path of innovation in this field and it has culminated with the development and refinement of the mainframe computer through the 1960s and 1970s; and the establishment of a highly-desirable office electric typewriter equipped with an interchangeable “golf-ball” typehead, known as the “Selectric”.

But this company had a strong hand in the personal-computing scene with the arrival of the IBM PC. This desktop computer, which was based on Intel electronics and a Microsoft operating system had set the benchmark for an affordable desktop computer for small businesses.  Through the 1980s, this computer was refined through the use of colour graphics, hard disks and faster processors. Australian readers may know that a lot of these computers sold in that market were built in a factory in Wangaratta, Victoria.

In a similar vein, another company called Lotus had developed the quintessential desktop spreadsheet application known as Lotus 1-2-3. Due to its flexibility and capability, this program became the preferred spreadsheet application to be run on an IBM PC.

But these computers had effectively brought the desktop computer out of the realms of the hobbyist and in to the hands of business. This was initially in to the hands of the bookkeepers and similar employees but, in the late 80s and early 90s with the arrival of cost-effective computer networks, ended up in the hands of most office workers from the top floor to the bottom.

The PS/2 era wa a markedly different era with an attempt by IBM to develop their own operating system and graphic user interface, which was known as OS/2. These computers also used a high-speed interface bus, known as the Micro Channel Bus, that was different from the EISA bus that was used by the rest of the industry. The main benefits that these computers had provided for the industry-standard Intel-based computing environment included the use of micro-DIN keyboard and mouse interface ports, including a standard interface for the mouse; a small power-supply reference design which allowed for the power switch to be located on the front panel; and the use of 1.44Mb 3.5” diskettes on the Intel-based PC platform.

Through the late 90s, IBM had shifted away from its hardware roots and moved towards its role as a hardware-software “solutions provider” for big business. This was evident with them devolving their main hardware lines to other companies; like Lexmark for printing and imaging, Hitachi for data storage, and Lenovo for personal computer systems. It was although they bought out Lotus and implemented Lotus, who had shifted to “Notes” as an information-management system,  in their solutions. Here, it has led to them being able to work on “cloud-based” computing projects that can help these businesses manage their information across many locations.

Infact, I would consider the existence of IBM to be a “milestone to the connected lifestyle” in itself due to its development and refinement of both “back-end” and desktop computing equipment central to this lifestyle.

Happy 100th Birthday, IBM

DLNA and why it matters | Consumer Reports

My Comments

There are those of you who use magazines like “Which”, “Consumer Reports” or “Choice” to assess the calibre of consumer products that you buy. This is because the organisations behind these magazines assess the products on the basis of how a consumer would experience these products and want to stay at arm’s length from the suppliers’ public-relations efforts. Similarly these same organisations work in their own territory as general consumer advocacy organisations on topics like junk-food consumption and the like.

Now Consumers Union, the American-based consumer information and advocacy organisation, have used their “Conusmers Reports” platform to identify consumer electronics devices that work with the DLNA Home Media Network by using this feature as a distinct attribute in their products’ attribute lists. The main reason I support this is that they support the level of interoperability that this standard provides for media distribution over the home network.

Here, it could be a good idea for other organisations of the same calibre as Consumers Union, like Australian Consumers Association (“Choice”) to use their reviewing platforms to support this standard. One of the reasons is that this standard isn’t controlled by one product vendor but set up for cross-vendor compatibility; and is infact the reason HomeNetworking01.info stands for this technology as a preferred platform for media management via the home or small-business network.

It is also becoming very similar with Hewlett-Packard’s Photosmart and OfficeJet inkjet printer ranges where there are a few common mechanisms implemented in the products. But, in HP’s case, the different models have differing cosmetic designs so as to integrate different feature sets and make the more expensive machines look classier.

A lineup of models with varying feature sets and throughput speeds but with the same design

In the vehicle world, an example of this was Holden’s large family cars sold through the 1960s to the 1970s. These vehicles had different model names depending on their level of luxury and / or their powertrain, with the “Premier” representing the top-of-the-line standard-wheelbase vehicle. Low-end vehicles were referred to initially as “Standard” or “Belmont” vehicles until the early-70s “HQ” series while “step-up” or “mid-tier” vehicles had model names like “Special” or “Kingswood”. This was until the “HQ” series where vehicles in that and subsequent series had “package” suffixes to differentiate entry-level and mid-tier vehicles.

For example, I had noticed that the HL-2240D direct-connect duplex monochrome laser printer was part of a series of laser printers based around a new printer design and print engine. There was a low-end model known as the HL-2130 which couldn’t print both sides as well as the HL-2250DN which was equipped with Ethernet networking and the HL-2280DW being equipped with Wi-Fi networking. Similarly, the more expensive models in the lineups also benefit from higher page throughput due to more powerful components in the design.

A model range derived from another model range

But the practice becomes very similar to how the vehicle builders derive a model range design from another concurrently-running model range design. An example of this would be them designing a longer-wheelbase luxury “executive” car as a derivate of a standard large family car like what Ford have done when they derived the Fairlane and LTD designs from the Falcon designs.

Here, this is reflected in how the designs for this company’s laser-printer lineup are used. I had observed that the multifunction series including the MFC-7360N that I reviewed were derived from the previously-mentioned dedicated laser printer series that the HL-2240D was part of. Here, all the units in both printer lineups used the same print engine and the same replacement parts.

Benefits for product choice

This will allow for a granular range of products in a product class where a person can choose or specify the right kind of printer based on their needs and budget; without needing to create new designs in order to satisfy the different market segments. This also allows the manufacturer to keep product prices within affordable territory because there is the ability to reuse parts across the different models. It also can allow a salesman room to upsell customers to better products or make deals that offer better value.

In most cases, the mid-tier product will offer best value for most users. For example, in these two printer lineups, the mid-tier models (HL-2250DN dedicated printer and MFC-7460DN) will offer the two currently-desirable features – double-sided printing which saves paper; and network connectivity. In some other cases like the dedicated colour laser printers based on Brother’s latest high-throughput colour-laser print engine, the HL-4150CDN which just has Ethernet network connectivity and reduced-time-penalty colour duplex printing would suit most users.

Conclusion

The creation of a granular product range with incremental functionality but a few common design bases and /or descendent product classes can then allow manufacturers to keep consistent value for money when they want to build out a product range.

Understanding gigabit Wireless LAN: 802.11ac and 802.11ad

My comments

What is it all about

At the moment, 802.11n on both the 2.4GHz and 5GHz wavebands is the current link standard for the Wi-Fi wireless network. But the IEEE have decided to work on standards for providing increased-bandwidth wireless networks.

The two standards are 802.11ac, which will primarily work on the 2.4Ghz and 5GHz radio bands and be seen as a migration path from the current 802.11n technology; as well as 802.11ad which works on the 60GHz waveband and has a very short range. The latter technology would be considered best for peer-to-peer applications like short-range wireless backhaul.

Both of these systems will use MIMO (Multiple Input Multiple Output) radio technology; a “front-end diversity” system with multiple transceivers which is what the 802.11n network uses. But this technology will work with at least four “front-ends”; known as “4×4” due to four signals coming in and four going out.

Dedicated bandwidth options

One major benefit that I see with these technologies will provide is dedicated-bandwidth wireless networking which each access point compliant to these standards can do. This is brought on through the use of MU-MIMO (Multi-User Multi-Input Multi-Output) Here, it extends “transmit beamforming” technology which provides improved signal quality in an 802.11n network to allow the access point to provide “switched” Wi-Fi with dedicated bandwidth to stations; similar to the way the typical wired Ethernet network works.

It may be an improvement for network setups with many SSIDs per access point like so-called “guest / hotspot” + “private” networks, shared hotspot access points or many university networks; by allowing full bandwidth to each SSID.

The realities

Of course, the actual throughput that a network link will achieve will typically be less than headline link speed due to overheads associated with the link’s transmission requirements. Here, the average real world maximum throughput will be 867Mbps and the figure may be quoted for first-generation equipment or mature-generation equipment.

How it affects my small network

What will be asked of a small network like a home network would be a 5GHz segment that provides the 802.11ac network.

It may provide for dedicated throughput to client devices like laptops or tablet computers. For those networks that run as dual networks like hotspots or guest networks that share the same wireless router as the private network,the dedicated throughput for each wireless-network segment will be a bonus.

Of course, 2.4GHz will still be used as an 802.11n segment for existing devices and there may be a compatibility mode so that existing 802.11n devices can operate on the same segment.

Other issues

If the 802.11ad technology is to be used as a wireless-backhaul for many 802.11ac access points, there will have to be work on a complementary mesh-network technology. It will then provide a level of fault-tolerance in the wireless backhaul as well as a chance for each station to have and pass on full bandwidth networking. This is something that the IEEE standards body are working on with the 802.11s draft standard.

Conclusion.

It therefore shows that when there is a standard in place, there will be a chance to “raise the bar” with the technology that it covers. This will mean that a Wi-Fi wireless network could become close to the goal of a switched Gigabit network.

ARM The Next Big Thing In Personal Computing | eHomeUpgrade

My comments

I have previously mentioned about NVIDIA developing an ARM-based CPU/GPU chipset and have noticed that this class of RISC chipset is about to resurface in the desktop and laptop computer scene.

What is ARM and how it came about

Initially, Acorn, a British computer company well known for the BBC Model B computer which was used as part of the BBC’s computer-education program in the UK, had pushed on with a RISC processor-based computer in the late 1980s. This became a disaster due to the dominance of the IBM-PC and Apple Macintosh computer platforms as general-purpose computing platforms; even though Acorn were trying to push the computer as a multimedia computer for the classroom. This is although the Apple Macintosh and the Commodore Amiga, which were the multimedia computer platforms of that time, were based on Motorola RISC processors.

Luckily they didn’t give up on the RISC microprocessor and had this class of processor pushed into dedicated-purpose computer setups like set-top boxes, games consoles, mobile phones and PDAs. This chipset and class of microarchitecture became known as the ARM (Acorn RISC Microprocessor) chipset.

The benefit of these RISC (Reduced Instruction Set Computing) class of microarchitecture was to achieve an efficient instruction set that suited the task-intensive requirements that graphics-rich multimedia computing offered; compared to the CISC (Complex Instruction Set Computing) microarchitecture that was practised primarily with Intel 80×86-based chipsets.

There was reduced interest in the RISC chipset due to Motorola pulling out of the processor game since the mid 2000s when they ceased manufacturing the PowerPC processors. Here, Apple had to build the Macintosh platform for the Intel Architecture because this was offering RISC performance at a cheaper cost to Apple; and started selling Intel-based Macintosh computers.

How is this coming about

An increasing number of processor makers who have made ARM-based microprocessors have pushed for these processors to return to general-purpose computing as a way of achieving power-efficient highly-capable computer systems.

This has come along with Microsoft offering a Windows build for the ARM microarchitecture as well as for the Intel microarchitecture. Similarly, Apple bought out a chipset designer when developed ARM-based chipsets.

What will this mean for software development

There will be a requirement for software to be built for the ARM microarchitecture as well as for the Intel microarchitecture because these work on totally different instruction sets. This may be easier for Apple and Macintosh software developers because when the Intel-based Macintosh computers came along, they had to work out a way of packaging software for the PowerPC and the Intel processor families. Apple marketed these software builds as being “Universal” software builds because of the need to suit the two main processor types.

Windows developers will be needing to head down this same path, especially if they work with orthodox code where they fully compile the programs to machine code themselves. This may not be as limiting for people who work with managed code like the Microsoft .NET platform because the runtime packages could just be prepared for the instruction set that the host computer uses.

Of course, Java programmers won’t need to face this challenge due to the language being designed around a “build once run anywhere” scheme with “virtual machines” that work between the computer and the compiled Java code.

For the consumer

This may require that people who run desktop or laptop computers that use ARM processors will need to look for packaged software or downloadable software that is distributed as an ARM build rather than for Intel processors. This may be made easier through the use of “universal” packages that are part of the software distribution requirement.

It may not worry people who run Java or similar programs because Oracle and others who stand behind these programming environments will be needing to port the runtime environments to these ARM systems.

Conclusion

This has certainly shown that the technology behind the chipsets that powered the computing environments that were considered more exciting through the late 1980s are now relevant in today’s computing life. These will even provide a competitive development field for the next generation of computer systems.

Next Windows to have ARM build as well as Intel build. Apple,used to delivering MacOS X for Motorola PowerPC RISC as well as Intel CPUs, to implement Apple ARM processors on Macintosh laptops.

Smart TVs (A Current Affair article) – NineMSN VIDEO

My Comments

From the recent “A Current Affair” broadcast on the Nine Network, it seems to me that the “Smart TV” or “Internet TV” concept is now ready for prime time.

What is this trend all about?

This is where functionality like access to IPTV channels, “catch-up” TV and video-on-demand is now being integrated in to most of the big-name TV sets that are to be sold at the likes of Harvey Norman. It will also include an “app-store” interface so that users can add functions to these sets in a similar way to how they add functions to a smartphone or tablet computer.

Some of the sets will come with an integrated hard disk which will provide PVR functionality. But what wasn’t mentioned was that most of the sets from the big brands, especially LG, Samsung and Sony, will support integration with the DLNA Home Media Network. This means that these sets could play content held on a computer or network-attached storage device that uses this standards-based technology.

Typically, these functions will be pitched at TVs targeted for the main viewing area i.e. the main lounge room or family room. But this kind of function may be added to existing sets through the use of some of the current-issue Blu-Ray players and network-media adaptors like the Sony SN-M1000P network media adaptor.

A few key questions that I have

“TV plus Apps” or IPTV and interactive-TV content?

There could be a fear that this could turn out as “TV plus apps” with the same old TV content plus some apps such as clients for the popular social networks, photo-sharing sites and YouTube-type sites thrown in.

But some providers are making ties with the various manufacturers to set up free and pay-TV front-ends through the IPTVs. Examples of this include Samsung establishing a tie with BigPond TV to provide direct access to that content or most of the manufacturers running ABC iView through their TV sets. It may also open up opportunities like video-on-demand or boutique content services. As well, once there is a level playing field for adding TV services, this could lead to the addition of extra TV content.

If there is a desire to provide new live or on-demand IPTV services, there needs to be support for adding the newer services to existing IPTV equipment. This could be achieved through an always-live app store on these sets. Similarly, existing broadcast content, both editorial and advertising, must be able to support links to apps and interactive front-ends that are accessible to the average viewer with one click of a particular button through the use of interactive-TV content-delivery standards.

This can include applications ranging from interactive games and competitions that are part of children’s TV through “play-along” quiz shows to polls run in conjunction with current-affairs shows which have the option for you to view “extended-version” interviews.

Equipment Useability

A key issue that I have raised in this site was the useability of services like the Social Web on this class of equipment. Typically, the “smart TV” concept prides itself on connection with social-network services like Twitter and Facebook; but there will be the desire to gain access to photo-sharing sites like Flickr and Picasa or gain full benefit from sites like YouTube. These can make use of “smart-TV” services more daunting for someone who doesn’t find themselves competent or isn’t experienced with technology.

An example of this was when I mentioned to a friend of mine about the Pixel Eyes app on the TiVo platform where they could view their Picasa albums through the lounge-room TV connected to the TiVo PVR. I mentioned that they would have to log in to their Google account using the “pick-pick” method of entering their credentials in order to view their pictures on this service and this idea frightened them off it.

The main problems is that different users will want to log in to this common terminal or, in the case of the Social Web, leave comments in relation to what they are viewing. Typically, this will require a fair bit of text entry and most remote controls won’t be fully engineered to cater to this requirement. The user will typically have to work a D-pad or wave a Wii-style “magic remote” around to pick letters from an onscreen keyboard and may have to switch between logical keyboards to use different character sets like numbers, different-case characters or punctuation. Try entering in a Facebook / Twitter / Google username and password that way or “knocking out” a Tweet that way.  As well, I have raised in that same article methods in which logging in to these services from devices like TVs and set-top boxes can be simplified and referenced how Facebook achieved a login experience suitable for these devices with their HP ePrint app. This includes being able to change the active user associated with a TV or set-top box to another user.

Similarly, I would look at issues like keyboard support for IPTVs. This is whether a TV comes with a QWERTY-enabled remote or not. The best method for add-on keyboard support would be to use Bluetooth HID connectivity so that a Bluetooth-based wireless keyboard can be used as a text-entry tool. Similarly, the ability for one to plug a standard USB computer keyboard in to the USB port usually reserved for USB memory keys and use this for text entry may make things easier. This would work well with those wireless-keyboard sets that plug in to the computer’s USB port.

A remote that doesn’t have a QWERTY keyboard but uses a numeric keypad for direct-channel-selection or parental-code-entry could use this keypad as an “SMS-style” text-entry interface, something which many nimble-fingered teenagers are used to. This would work better if it used the character-set-selection practices used on popular mobile phones.

Other methods that can be looked at include the use of smartphone apps as virtual remote controls like what Samsung has done for their Android smartphones. Here, a user could download an app to their Galaxy S phone and have this become the TV remote control. This could be extended to ideas like multi-control for interactive applications such as “own-account” operation for Social Web and similar applications with the TV screen becoming a “common monitor”.

What to consider when choosing or using your network-enabled TV

DLNA functionality

The TVs or set-top devices should support DLNA Media Player functionality at least, with preferable support for DLNA 1.5 Media Renderer functionality. Initially this would give you access to content held on your computer’s or network-attached-storage device’s hard disk.

The Media Renderer functionality can allow the TV to be controlled by a UPnP AV / DLNA control point such as TwonkyMobile, PlugPlayer or Andromote on your smartphone or tablet computer, or TwonkyManager on your netbook.  In the case of Blu-Ray players and set-top devices, you may even be able to play music from your network storage through your favourite stereo without the need to have the TV on to select the music

If the TV or set-top box offers integrated PVR functionality, look for DLNA Media Server compatibility because this may allow you to play recorded TV shows on other TVs in the house without them needing to be of the same brand.

It is also worth noting that some DLNA functions like DLNA server or Media Renderer may not be enabled by default even though the set has these functions. Here, you may have to go to the setup menus and look for “DLNA control”, “Media Server” or similar options and enable them to benefit fully from these functions.

For further information, it is also worth reading the DLNA Networked Media articles that I have written on this site.

• Getting Started with DLNA Network Media Sharing
• Setting up “PC-less” Networked AV
• The 3-Box DLNA Home Media Network

Connecting the set to your home network

When you connect one of these TVs to your home network, I would suggest that you avoid using Wi-Fi wireless connectivity, especially if the TV or set-top box uses a dongle for this connectivity rather than integrated Wi-Fi connectivity. This is because of the fact the Wi-Fi network is radio-based and if anything is shifted slightly between the Wi-Fi router and the TV, you may have service-reliability issues.

Instead, I would recommend that you use a wired method such as Ethernet cable or a HomePlug AV powerline-network setup. The Ethernet-cable solution would work well if the router and TV are in the same room; you have wired your home for Ethernet or you can get away with snaking Ethernet wiring through windows. On the other hand, the HomePlug solution would work well for most users who don’t want to or can’t lay new wiring through their homes because this uses the house’s existing AC wiring.

In fact, if you are renovating or rewiring your home, it may be worth considering wiring the house for Ethernet and making sure you have an Ethernet connection in the main TV-viewing areas of the house. This may be achievable if you have an electrician who is competent or knows one who is competent with communications or data work doing the job.

Conclusion

This site will have regular coverage of home media network issues that will become of importance as we head down the the path towards online home entertainment.

The current situation

This function is typically managed by a manufacturer-supplied “scan-monitor” program that is part of the “printer solutions package” and has to be up and running before you start your scan job from the device.

What can typically happen is that this functionality can end up being dependent on the way this “scan-monitor” program behaves. Here, you may end up not being able to scan via the network or not being able to start the scan job at the printer’s control surface. In some cases, you may be able to use the operating system’s scanning infrastructure such as Windows Image Acquisition, rather than the manufacturer’s scan tools to do a scan job,

Why integrate device-initiated scanning for networked hardware in to the operating system

The operating systems could support device-initiated scanning by offering functionality like “scan paths” that are available to each of the devices. Here, the devices could then expose the “scan paths” that are available to them based on their capabilities like colour scanning, automatic document feeder, etc. This means that if two scanners have the same capabilities, they have the same scan pathos for each computer endpoint.

Multiple-machine environments

This could include the ability to identify a particular computer as a destination for the scanned files; as well as allowing applications rather than the manufacturer’s particular applications to be the endpoints. This could allow for applications like OCR, bookkeeping, raster-to-vector and others to simply become “available” at the printer’s control panel rather than having to work the application’s user interface or find image files left by the scan monitor in order to benefit from the scanned work.

Here, it may cater for realities associated with the home or small-business network where there are many computers and, in some cases, two or more multifunction printers. This may be brought on by the use of a premium-level machine with all the bells and whistles like the HP Photosmart Premium Fax C410a or the Canon PiXMA MX-870 being installed in the home office and an economy-level machine like the HP B110a Wireless-E installed in the study, kitchen or bungalow and used as a “second” printer.

Efficient operation

Another obvious benefit of the scan-monitor function being integrated in the operating system is that it works in an efficient manner. This will free up memory and other resources and allow for a quick response from the destination computer. This is compared to a significant time delay occurring when one instigates a scan job from the multifunction printer’s control surface as the scan monitor starts up and handles the scan job.

Points of innovation

The operating system working as a scan monitor can open up paths of innovation when it comes to imaging-driven applications. An example of this could include the use of the multifunction printer’s control surface for entering job-specific information. This is more so as these multifunction printers come equipped with D-pad, numeric keypads and touchscreens; as well as graphical screens and menu-driven operation. Applications of this could include entering the file name for “scan-to-file” operations, determining the nature and amount of an expense when scanning receipts in to a bookkeeping program or entering photograph-specific information when scanning a photograph.

It can also open up another path of innovation in having network-attached-storage devices become scan destinations without the need to remember FTP or other file-path locations for these devices. This can help with activities like archiving of paper documents or scanning of pictures to be made available on the DLNA Home Media Network.

Conclusion

Once we move the workload of device-initiated scanning to the Windows, Macintosh or Linux operating system, it can then yield many improvements to people who scan hard-copy material using the current crop of multifunction printers.

Most email services, especially those offered by consumer ISPs, use the old POP3 / SMTP protocols as the backbone for their email services. This works properly when only one computer is working as an email client because there is an expectation for the email to be downloaded off the mail server to that one computer.

Now the reality has changed due to Moore’s Law allowing for the ISP to offer email storage capacity to their customers in the order of gigabytes. As well, the computing paradigm has shifted towards people viewing their email from multiple devices. This has been brought about with small business owners having an office computer and a home computer, as well as the increasing popularity of smartphones, tablet computers and secondary-tier notebook computers like netbooks and 13”-14” ultraportables.

What does IMAP4 offer over POP3?

The IMAP4 technology requires email to be stored on the server and allows a copy of the mail to exist on the client devices. When the email client connects to the IMAP4 server, it simply synchronises all the email between the client and the server. This includes synchronising the client outbox to the server outbox in order to have emails being sent.

There is the ability for an IMAP4 setup to support “header-only” downloading, which would be of importance to people who use portable devices or low-bandwidth connections. As well, an IMAP4 setup can allow the user to operate in “offline” mode where synchronising is done when the user explicitly goes online so that users can prepare their email where Internet access is unavailable but synchronise when it is available.

Compared to POP3 / SMTP, this allows for increased flexibility when it comes to maintaining a mailbox from different email clients. Primarily, the contents of the same mailbox appear in all client devices that can access that mailbox. An example of this benefit would be that the Sent folder contains all messages that are sent from all of the clients rather than from that particular client. Similarly, one could “rough-out” an email using a smartphone or other portable device, then “finish it off” on the desktop because the email will be held in the Drafts mailbox folder.

It also supports the ability to create mailbox folders which will allow you to file the email in a manner that suits you, yet see the same filing arrangement across all your client devices.

It is also worth knowing that IMAP4 is the basic email protocol that OMTP have called as part of their standard for mobile “visual voicemail” services. These services allow a user to manage voicemail that they receive on their mobile phone in a similar manner to how they manage email on their computer or smartphone.

The status quo with IMAP4

IMAP4 is a free open-source technology that is independent of any licensing requirements; and nearly all email clients for desktop and mobile operating environments offer IMAP4 support as standard.

It is even though most of the consumer ISPs don’t offer it as an email protocol to their customers. This is while an increasing number of these providers are now offering mailboxes with gigabyte file capacities to new customers and upsizing existing customers’ mailboxes to these capacities. As well, the current range of data-centre equipment that works as mail servers can handle IMAP4 easily.

Some of these providers would rather offer a “hosted Exchange” service which would require the user to use Microsoft Outlook in Exchange mode. These services are more expensive to provide and may cost more for most personal and small-business users.

What could be done

An Internet service provider could offer IMAP4 mailboxes as a standard option for new customers or customers opening up new mailboxes. As well, they could offer it as a free upgrade option to existing customers, with information on how to convert from POP3 / SMTP to IMAP4.

This kind of setup that IMAP4 offers can allow telcos who offer Internet service and telephony as a bundle or triple-play services to provide a unified messaging environment where customers can manage their voicemail, fax and email from the same terminal. It also opens up ways for these companies to add value to their telephony and Internet services.

It also is a way of supporting the Internet-usage reality which is a reality driven by multiple-computer setups and portable computing.

HP Blogs – FCC does define rules on net neutrality – The HP Blog Hub

FCC Approves First Net Neutrality Rules | Datamation

From the horse’s mouth

FCC Website

Report and Order concerning Net Neutrality (PDF) – FCC

Press Release (PDF) – FCC

My comments

Through this action. the FCC have become the first national-government telecommunications department in a major English-speaking country to use their executive power to  “set in stone” a minimum standard for “Net Neutrality”.

Basically, their standard requires wireline services (cable Internet, ADSL, optical-fibre) to pass all lawful Internet content and allow users to connect non-harmful devices to their Internet services. This would therefor prohibit limiting of access to “over-the-top” Internet video, VoIP and similar services. Similarly it requires wireless services (3G, WiMAX, etc) not to blocking sites that compete with their business offerings like VoIP services.

There is still a problem with the wireless services in that they could block access to competing app stores on platforms that permit such stores, set up “walled gardens” when it comes to mobile content or provide “preferential tariffs” for particular services. This can be of concern to those of us who, for example, use client-side applications and commonly-known URLs to gain access to the Social Web rather than the carrier’s preferred “entry point” bookmarks or URLs. Similarly, the carrier could gouge people who go to favourite media Websites rather than the ones that the carrier has a partnership with. This last point may be of concern when mass-media outlets and wireless-broadband carriers see the “mobile screen” as another point of influence over the populace and establish partnerships or mergers based on this premise.

Net Neutrality will also have to be considered an important issue as part of defining the basic Internet service standard for the country so that service providers or gavernments can’t provide it just to people who purchase upper-tier service for example.

A good issue would be for other national-government or trading-bloc communications authorities to tune this definition further so that if there is the goal of Net Neutrality, it becomes harder to avoid the standard.

Between the end of October and the beginning of November, I had a chance to interview people who work with two different companies that work in the consumer audio-video market and had noticed some trends concerning this market and its relevance to the online world.

One main trend was that there was increased focus by consumer-audio manufacturers who work in the popular marketplace on delivering DAB+ digital radio equipment rather than network-connected audio equipment to the Australian market. This may be because some of these firms need to see this technology become more popular here and want to have “every base covered”.

Sony

From my interview with Kate Winney I had observed that Sony had a strong presence in the connected-TV scene. Here, this was more concentrated with their newer “main-lounge-area” TVs but they are providing this functionality on some of their video peripherals, namely their BD-Live Blu-Ray players.

We agreed that Sony had no Internet radio in its product lineup although they implement Shoutcast on their high-end home-theatre receivers like the STR-DA5500ES. But we agreed that they need to make DAB+ available on their stationary “big sets” like hi-fi tuners, receivers, home-theatre-in-box systems and bookshelf audio systems. They are releasing a few DAB+ sets but most likely as stereo systems rather than as portables or components.

I had stressed to Kate about Sony implementing vTuner or a similar directory-driven service which is implemented in most Internet radios. This is because most of these services offer access to the simulcast streams of the government, commercial and community radio stations broadcasting to local countries around the world as well as the Internet-only streams of the kind that Shoutcast offers. It is also because most people who are interested in Internet radio are likely to want to use it as a way of enjoying the “local flavour” of another country that is provided by that country’s regular broadcasters rather than just looking for offbeat content.

Kate also reckoned that DAB+ digital radio needs to be available in the dashboard of cars in the new fleet, preferably as standard equipment or as a “deal-broker” option offered by car dealers for the technology to become popular. I was also thinking about whether Sony should offer DAB+ technology as part of the XPLOD aftermarket car-audio lineup.

Bush Australia

From my interview with Jacqueline Hickman, I had noticed that Bush are still focused on implementing DAB+ digital radio in Australia but are using Internet radio as a product differentiator for their high-end “new-look” sets that are to appeal to young users

Their market focus for consumer audio is on the “small sets” like table / clock radios, portable radios, small-form stereo systems but I have suggested implementing or trying some value-priced “big sets” as product ideas. This is even though they run some “main-lounge-area” TVs and digital-TV set-top boxes in their consumer video lineup.

The ideas I put forward are a DAB+ or DAB+ / Internet-radio tuner that is for use with existing audio equipment and a FM / DAB+ (or FM / DAB+ / Internet-radio) CD receiver with optional speakers. A market that I cited are the mature-aged people who own “classic hi-fi speakers” from 1960s-1980s that they like the look and sound of but may want to run them with a simpler cost-effective component. I had made a reference to the “casseivers” of the late 70s and early 80s which have an receiver and cassette deck in one housing and what these units offered. Jacqui had reckoned that companies like B&O and Bose filled the market but I have said that some of the companies have gone to active speakers rather than integrating power amplifiers in the equipment. As far as the DAB+ tuner is concerned, she suggested that a person could use a portable DAB+ set and connect it to the amplifier using an appropriate cable.

I raised the topic of IPTV but Jackie was not sure whether this will be implemented in any of their TV sets or set-top boxes at the moment. This sounds like a product class that hasn’t been properly defined with a particular standard and platform especially in this market.

Conclusion

It therefore seems to me that there is more interest by consumer-electronics companies in nurturing the DAB+ digital radio system and the DVB-T digital TV system because they are based on established technology and established metaphors; and appeal more to “Joe Six-Pack” than the Internet-based technologies.

Also, I had noticed that it takes a long time for all equipment classes to benefit from a new technology. This is more so with DAB+ digital radio and, to some extent, Internet radio where the mains-operated stationary “large sets” like hi-fi equipment and stereo systems are under-represented.

BBC News – Intel to launch chipsets with built-in graphics

My comments

With Intel now showing interest in supplying a processor chip with an integrated graphics processor, this will raise the stakes when it comes to supplying single-chip CPU / GPU solutions.

Why supply a single-chip CPU/GPU solution

There is the obvious benefit in design size that it would yield. This would of course allow for more compact applications and, of course, the bill-of-materials costs would be reduced thus allowing for cheaper devices. Another key benefit would be that the single-chip solution would have reduced power needs, which is important for battery-operated devices like laptops, tablet computers and, especially, smartphones.

There is also the reality that most consumer electronics devices like electronic picture frames, digital cameras, TVs / video peripherals and hi-fi equipment are being designed like the general-purpose computers and most of them will also benefit from these CPU/GPU chips. This has become evident with most of these devices offering network and Internet connectivity in a way to augment their primary function or beyond that primary function.  They will also yield the reduced “bill-of-materials” costs and the reduced power demands for this class of device which will become a market requirement.

Similarly, an increasing number of office equipment / computer peripherals, home appliances and “backbone” devices (HVAC / domestic-hot-water, building safety / security, etc) are becoming increasingly sophisticated and offering a huge plethora of functions. I had noticed this more so with the multifunction printers that I have reviewed on this site where most of them use a colour bitmap LCD display and a D-toggle control as part of their user interfaces.

Therefore manufacturers who design these devices can benefit from these single-chip CPU/graphics solutions in order to support these requirements through reduced supporting-power requirements or design costs. In the case of “backbone” devices which typically require the uses to operate them from remotely-located user-interface panels i.e. programmable thermostats or codepads, there isn’t the need to require too much power from the host device to support one or more of these panels even if the panel is to provide access to extended functions.

The market situation

The Intel Sandy Bridge which is just about to be launched at the time of publication, would provide improved graphics. This is in a market which AMD has just entered with their Zacate CPU / graphics chip and been dominated by ARM who have been involved in the smartphone scene. This firm’s design was infact used as part of the Apple A4 chip used in the iPhone 4 and iPad.

With three companies in the market, this could yield a highly-competitive environment with a run for high-quality quickly-drawn graphics, quick CPU response, power conservation / long battery runtime and small circuit size / reduced bill-of-materials. This may also yield a “run for the best” which also yields desirable functionality being available at prices that most people can afford.

The only limitation with this concept is that the single-chip design may make the market for discrete graphics chipsets and cards only for people who value extreme-performance graphics.

Conclusion

The reduced size of these new single-chip CPU/GPU setups could replicate the success of what has happened with the arrival of the 80486 processor with its integrated floating-point coprocessor. It could then make for a longer battery runtime for portable applications and lead to smaller cooler-running computers for most applications.

My comments

Some of us who have observed what has happened with the ATI graphics chipset name was taken over by AMD and were wondering what would happen with this name and the graphics-chipset scene.

Now that AMD has changed the brand for the ATI chipsets to their own brand, who knows what could happen next especially when it comes to computer display solutions, especially integrated-display setups like in laptops, all-in-one PCs and low-profile desktop computers.

One way that the situation could evolve would be for AMD to end up making motherboard or chipset solutions centred around an AMD CPU and GPU setup. This may be in a similar vein to the Intel Centrino solutions which include an Intel Wi-Fi chipset as well as the Intel CPU.

The worst thing that could affect high-end graphics and gaming users is for AMD to pull out of the plug-in display-card scene thus reducing a competitive aftermarket when it comes to performance graphics. This is because the ATI brand has been put up as an alternative to NVIDIA when it came to aftermarket and OEM plug-in display cards pitched at the gaming, multimedia and performance graphics scene.

Once we see disappearance of brands that are part of a competitive market, there has to be others who well provide competing products or a nasty monopoly or cartel can start to exist.

Kogan Internet table radio

Compare this with Harvey Norman, those big “category-killer” furniture / domestic-appliance / consumer-electronics superstores appearing in nearly every Australian city and you watching those TV ads where you hear someone shouting like a race-caller about the way you can buy new furniture, appliances or consumer electronics on varying “no-deposit no-interest” credit packages.

Here I have observed the debate put forward by Ruslan Kogan who founded and owns Kogan with Gerry Harvey who founded Harvey Norman and Ruslan had put up the issue of his low-cost direct-market operation while Gerry had put forward the idea of people being more comfortable with buying the “big-brand” equipment off the retail floor at a chain store.

Tandy Electronics and the Realistic brand

Another company I always have thought of in this context concerning Ruslan Kogan and Gerry Harvey was Tandy Electronics, known as Radio Shack in the USA, at its peak through the 1970s and the 1980s. Here, this company had built a strong business on selling electronics parts, computers, electronics books and similar goods made under their own labels through mail-order or any of the many company-managed stores that appeared in many US towns, Australian cities and other company-managed retail locations around the world.

One major brand that stood out in my mind so clearly was “Realistic”. This brand was known for an ever-changing line-up of cost-effective consumer electronics that did the job properly and reliably. The keynote products that I and others would have associated with this brand were the STA-series stereo hi-fi receivers. Each year, there were at least 10 different receiver models with varying power outputs and levels of functionality with even the cheapest unit offering an expected level of functionality (support for 1 record player, 1 aux input, separate loop for 1 recording device, 2 speaker pairs) even though it was positioned as an entry-level unit.

I have personally used or seen in use many of the Realistic consumer-electronics equipment and have found that it could do the job very adequately at a very reasonable price and have found it to be a brand that one is not “ashamed to use”. For example, I had seen the Realistic MPA-20 public-address amplifier in use at an “open day” which a friend was hosting at their rose farm in 1999 and this was part of a PA system that was on loan from their local Country Fire Authority.

Realistic car stereo cited in this article

Similarly, I had used two examples of this entry-level “fast-forward-eject” car radio-cassette (catalogue number 12-1892), that is illustrated here and that was put on the market in 1980. The first example that I had used in February 1981 was installed on an old friend’s car, close to that month and was good on the tape with an earlier mixtape that I had. and, through subsequent uses was good on both radio bands and with many other tapes. The other examples that was installed in a lemon of a car that another  friend was duped in to buying in 1993 by a smooth-talking mechanic. This example had  played a recently-recorded mixtape of mine very reliably without the usual problems associated with this class of cassette player. I have also used and seen in use some hi-fi systems with Realistic components and the owners weren’t ashamed of using this equipment that was under this brand.

Therefore I have held the Realistic brand that was developed by Tandy Electronics as an example of how Ruslan Kogan could develop the Kogan brand further by running a good line of consumer electronics that works properly to the letter yet each unit is at a price point that yields more “bang for the buck” and satisfies the customer’s need properly.

Attitudes to Direct-Sales / Mail-Order Purchasing and “Clean-Skin” / “White-Box” products

As well, I have heard and read a lot about purchasing of goods from sources other than “bricks-and-mortar” stores of major chains being a common and accepted practice in the USA.

This can be in the form of buying through mail-order, over the phone or (nowadays) via the Internet with reference to large paper catalogues or, for Internet-based purchasing, the vendor’s Website. The likes of Sears and Amazon have started off in that country based on this trend and some outlets like Sears, Sharper Image and Victoria’s Secret have built their name around these catalogues even though some of them operate traditional retail floor-space. But there is a different attitude shown by most Australian customers when it comes to buying goods like consumer electronics. A lot of them feel more comfortable looking at the goods in action on the retail floor rather than reading about them in a catalogue or Website.

Similarly, there is an acceptance for private labels and “clean-skin” / “white-box” products in the USA where goods or consumables made by an original or well-known manufacturer are repackaged by distributors or retailers under the distributor’s or retailer’s own label either to provide an affordable product or one that is positioned in to the shop’s market. A large number of the Australian retailers do use private labels but, save for a few exceptions in the premium-goods sector, most of these labels aren’t considered any worth and are only seen as being for cheapskates.

As well, in Australia there isn’t much encouragement for packaging “original-brand” goods  as “clean-skin” or “white-box” methods especially if the goods are sold through common retail outlets. Similarly, most people don’t think of visiting independent retailers for most of their technology purchasing needs. This has usually been brought about by the arrival of “category-killer” retail chains which rely heavily on large stores located primarily in the suburbs where land is cheap alongside highly-saturated television-advertising campaigns centred around flashy graphics and announcers that sound like race-callers at a horse race and use of catalogues full of flashy graphics shoved in letter-boxes or inserted in to tabloid newspapers.

Exceptions to this rule that may happen include goods sold to the trade specifically for on-selling to customers as part of an installation or maintenance job, independent retailers selling “clean-skin” parts and accessories “loose” or in minimal packaging or independent computer resellers supplying “white-box” desktop computers that they build on their own premises.

Educational competence influencing purchasing practices

This rule may also be affected by the education level or technical competence of the customer where the customers who are more likely to be educated and / or technically competent are more likely to be astute when it comes to buying consumer goods. Therefore they are more likely to discriminate between the kind of goods available and show interest in and subsequently accept private labels, direct-sales / mail-order purchasing and independent retailers.

This fact is typically represented by the kinds of shops that make up shopping centres that exist in poorer neighbourhoods, where a lot of space is dedicated to larger “big-box” chain stores like Harvey-Norman and K-Mart whereas neighbourhoods that are more likely to be occupied by educated consumers are likely to have more strip shopping centres filled with independent retailers.

Conclusion

This debate between Ruslan Kogan and Gerry Harvey has put a lot more in to context when it comes to computer and consumer-electronics retail especially as the connected home becomes a reality and people will want to consider acquiring “connected” consumer electronics over the years.